At ARTEXDIRECT, we are committed to safeguarding the privacy of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you interact with our handmade products. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect:
We collect various types of information to provide and improve our services to you:
- Personal Information: When you purchase handmade products from ARTEXDIRECT, we may collect personal information such as your name, email address, shipping address, and payment details to process your order and deliver your products.
- Communication Data: If you contact us via email or other communication channels, we may collect information about your communication preferences and any information you provide voluntarily.
- Usage Data: We may collect information about how you interact with our website and handmade products, including IP address, browser type, device identifiers, pages visited, and time spent on our site.
2. How We Use Your Information:
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders for handmade products.
- Communicating with you regarding your orders, inquiries, and feedback.
- Improving our products and services based on your preferences and feedback.
- Personalizing your experience and providing you with relevant content and offers.
- Analyzing usage data to understand how our website and products are used and to improve user experience.
3. Sharing Your Information:
We may share your personal information with third-party service providers who assist us in operating our business and providing services to you, such as payment processors, shipping companies, and customer support services. We ensure that these third parties are bound by appropriate confidentiality and data protection obligations.
We may also disclose your information in response to legal obligations, to protect our rights and property, or to prevent fraud or illegal activities.
4. Data Security:
We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.
5. Your Rights:
You have the right to access, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to the processing of your personal data and to receive your data in a structured, commonly used, and machine-readable format. If you wish to exercise any of these rights, please contact us using the contact information provided below.
6. Updates to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us:
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at support@artexdirect.com.